Terms and Conditions

Article 1. General

1.1. Our deliveries are made exclusively under our general terms and conditions of sale, unless deviating conditions have been agreed in writing.

1.2. All commercial transactions between

  • BV Vytech Menen, with registered office at 8930 Menen, Krommebeekstraat 15, registered in the Crossroads Bank for Enterprises under number 0452.502.525
  • BV Vytech Duffel, with registered office at 2570 Duffel, Nijverheidsstraat 18, registered in the Crossroads Bank for Enterprises under number 0461.173.830
  • BV Vytech Zele, with registered office at 9240 Zele, Warandestraat 4A, registered in the Crossroads Bank for Enterprises under number 0795.523.130,

hereinafter VYTECH,

and the customer, are governed by these general terms and conditions.

By placing an order, the customer acknowledges that they have taken note of these general terms and conditions and accept them.

These general terms and conditions always take precedence over any general terms and conditions of the customer. By placing an order with VYTECH, the customer waives the application of their general terms and conditions.

1.3. A quotation from VYTECH is entirely without obligation and should only be regarded as an estimate of the prices and the work to be carried out by VYTECH.

The agreement between the customer and VYTECH only comes into effect either after written or electronic confirmation of the customer’s order by a person authorized to bind VYTECH, or by commencement of execution by VYTECH of the work ordered by the customer insofar as no reservation has been made.

The representatives/agents of VYTECH are not authorized to enter into commitments on its behalf.

1.4. Any cancellation of the order by the customer must be done in writing. In the event of cancellation of an assignment by the customer, even partially, VYTECH reserves the right to charge the customer a fixed compensation of 25% of the value of the canceled assignment with a minimum of five hundred euros (€ 500.00), without prejudice to the right of VYTECH to compensation for higher proven damage, such as, for example, the cost of materials or goods already ordered.

Article 2. General

2.1. Deliveries are made at the risk and instruction of the buyer.

2.2. The delivery periods are only provided by way of information and are therefore not binding unless expressly agreed between the parties. Delay in the execution of the agreement by VYTECH can never give rise to compensation or dissolution of the agreement.

2.3. As a rule, the ordered works and/or goods must be collected by the customer from the premises of VYTECH at the agreed time. If the customer fails to collect the works and/or goods at the agreed time, the risk is deemed to have been transferred to the customer from that time. The customer who wrongly refuses to take delivery of or collect the offered works and/or goods must pay the resulting costs, such as storage costs and freight costs, regardless of the other compensations, including the price, interest and the fixed increase that VYTECH is entitled to. If the customer requests VYTECH to deliver the goods and/or works to a location designated by the customer, the goods and/or works will be sent at the expense and risk, including storage, loading, transport and unloading, of the customer.

2.4. In the event that the works have to be carried out outside the buildings of VYTECH, the customer must ensure that the works can be delivered by VYTECH in a normal manner at the designated place and time, and thus, among other things, ensure the accessibility of the delivery location. The customer must also provide the necessary electricity, lighting and water at the place of delivery.

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